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Hotel · Zakopane · Lesser Poland

Hotel Helios Nowy Basen ! Zakopane, Centrum - Tylko 300M Od Krupowek !

A no-frills 2-star hotel in central Zakopane, 300 metres from Krupówki and a 6-minute walk from the Polskie Koleje Linowe cable car.

  • 300m from Krupówki – walk to the main street in minutes
  • Indoor pool, sauna, and sun terrace on site
  • Pets allowed – bring your dog to the mountains
8 Great 1196 reviews Booking.com 8 · 1196 reviews

About

Hotel Helios Nowy Basen ! Zakopane, Centrum - Tylko 300M Od Krupowek !

Hotel Helios Zakopane sits on Sloneczna Street, a 5-minute walk from the lively Krupówki promenade and only 300 metres from the town's main attractions. The Polskie Koleje Linowe cable car is a 6-minute walk away, making it a practical base for ski days or summer hikes.

The hotel keeps things simple: rooms are clean and heated, with flat-screen TVs and free toiletries. Downstairs, the restaurant serves breakfast and evening meals, and the indoor plunge pool, sauna, and sun terrace offer a place to unwind after a day outdoors. Ski storage, a games room, and board games add to the family-friendly feel.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Unbeatable central location — Just 300 metres from Krupówki and a 6-minute walk from the Polskie Koleje Linowe cable car, with the park and main sights within easy walking distance.
  • Great value for money — Guests frequently say the price is right for what you get, especially given the position and facilities.
  • Friendly, helpful staff — Multiple reviewers mention obliging and amiable staff who go out of their way to help with plans and requests.
  • Mountain views from upper floors — Rooms on the third floor and above offer impressive views of the Tatra Mountains – a highlight mentioned by several guests.
  • On-site dining with a solid breakfast — The restaurant serves a breakfast buffet with a good selection, plus reasonably priced evening meals.
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Worth weighing

4 to weigh
  • Small, basic beds — Several guests found the beds small, and in some cases the double is a fold-out couch with a hollow in the middle.
  • No lift service — The hotel has no elevator, so be prepared to carry luggage up stairs, especially to upper floors with the best views.
  • Limited English may be an issue — One guest noted that staff were friendly but that having a Polish-speaking companion helped communication.
  • Rooms can feel basic — Some rooms are compact, and amenities are minimal – heating and shower are standard, but you won't find extras like minibars or coffee makers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Small Double Room Small Bathroom view

  • 1 Double bed
  • Shower
  • Heating

Double Room Balcony

  • 1 Double bed
  • Shower
  • Heating
  • Balcony

Quadruple Room

  • 1 Double bed
  • Heating
  • Bathtub
  • Balcony

Budget Double Room

  • 1 Double bed
  • Shower
  • Heating

Small Double Room Small Bathroom view

  • 1 Single Bed or 1 Double Bed
  • Shower
  • Heating

Pokój 2 osobowy z 2 osobową dostawką

  • 1 Double bed
  • Shower
  • Heating

Single Room

  • 1 Single bed
  • Shower
  • Heating

Deluxe Quadruple Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Balcony

Double or Twin Room

  • 2 Single beds
  • Shower
  • Heating

Comfort Triple Room Shower

  • 1 King-size bed
  • Shower
  • Heating

Triple Room

  • 2 Single beds
  • Shower
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Children's menu
  • Welcome drink

Pool & Wellness

  • Indoor swimming pool
  • Plunge pool
  • Sauna
  • Pool with view
  • Sun loungers
  • Sun terrace

Services

  • 24-hour reception
  • Express check-in/ -out
  • VIP check-in/ -out
  • Luggage storage
  • Ski storage
  • Tours/Ticket assistance
  • Room service
  • Housekeeping
  • Paid airport shuttle

Family & Activities

  • Children's play area
  • Game room
  • Board games
  • Table tennis
  • Skiing
  • Hiking

Room Amenities

  • Heating
  • Sitting area
  • Terrace
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • Dining table
  • Garden furniture

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 1196 reviews

Guest-rated 8/10 from 1,196 reviews

Booking.com · 8 · 1196 reviews
8Verified guest

“A small and straightforward hotel with consistently pleasant staff. Breakfast offered an excellent view, and the location was simply perfect. I'd recommend it to anyone staying in Zakopane.”

8Verified guest

“Well located, just steps from the main walking street. For the price, it's a worthwhile choice – I can only recommend it.”

8Verified guest

“The hotel has a 24-hour reception, TV, ski storage, and a cosy lounge. Staff were helpful when I asked about evening plans, and the meals were delicious. I'm planning to return for New Year.”

8Verified guest

“Great position with easy access from the bus station, and the staff were obliging. However, the beds were very small – the double was a fold-out couch with a hollow in the middle, and the single was tiny. There was no underlay and only a short bottom sheet, though the doona was adequate. I used two doonas – one as an underlay, one on top. If the beds were updated, there'd be little to complain about.”

8Verified guest

“The price and the location were the best parts.”

8Verified guest

“Friendly staff, though it helped that I had a Polish-speaking companion. The mountain view from the third floor was the standout feature. No lift service.”

04 — Location

Getting around Zakopane

The property sits in Zakopane.

Krupówki: Zakopane's main pedestrian street is a 5-minute walk away, packed with shops, restaurants, and local highland culture.

Polskie Koleje Linowe: A 6-minute walk to the cable car station, taking you up Gubałówka for panoramic views and hiking trails.

Tatra Museum: A medium walk from the hotel, this museum offers insight into the region's history and nature.

Sloneczna 2A, Zakopane, Pl, Zakopane, Lesser Poland, 34500, Poland

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
50 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 16:00 to 23:59, and check-out is at 11:00.

Is parking available at the hotel?

Yes, parking is available on site.

Can I bring my pet?

Yes, pets are allowed at Hotel Helios.

Does the hotel have an airport shuttle?

Yes, a paid airport shuttle is available.

Are there family-friendly facilities?

Yes, there is a children's play area, children's menu, board games, game room, and cots are available.

Is there a pool and sauna on site?

Yes, the hotel has an indoor swimming pool (plunge pool) and a sauna, along with sun loungers and a sun terrace.

Nearby

Other top-rated stays in Zakopane

Want a different style or budget? Here are more highly-rated options in the area.

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Guest-rated 8.8/10 — among the top stays in Zakopane.

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Willa Mnich

Guest-rated 9.5/10 — among the top stays in Zakopane.

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The bottom line

For travellers who want a central, no-fuss base in Zakopane at a fair price, Hotel Helios delivers. You get a clean room, a decent breakfast, and an indoor pool – though be prepared for small beds and no lift. Perfect if you plan to spend most of your time outdoors.

8Best for budget-conscious travellers who value location over luxury.

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